Delivery Policy
Your order will be shipped by Australia Post.
Next Morning Delivery In Metro Areas (Sydney/Canberra): Orders must be placed by 3.30pm
Internal Weekly Delivery Runs:
Tuesday Delivery to Illawarra Area : Orders must be placed by 1pm Monday
Wednesday Delivery to Gosford Area : Orders must be placed by 12pm Tuesday
Thursday Delivery to Illawarra Area : Orders must be placed by 1pm Wednesday
1) Orders Placed by Phone / Email – FREE Delivery Policy*
Free Delivery on orders over $600ex. GST or only $35
Orders under $100ex. GST will be $49 Delivery
Free pickup on orders over $100ex. GST or $10
2) Orders placed online – FREE Delivery Policy*
Free Delivery on orders over $400ex GST or only $27.50
3) Special Goods or remote area Freight charges
Note that less than 30% of our product range falls into this special goods area.
*Where specified outside of Metro Areas (Sydney/Canberra), some items may have extra freight charges applicable because unable to use standard couriers/Internal Deliveries. Only specialist transport companies will carry some items cost effectively.
Examples of non std freight.
a) 6 metre Strut Channel
b) 3 metre Threaded rod
c) 2 metre bulk bag piping insulation
Remote areas:
This has not come up very much at all, in fact what most companies call “remote areas” we deliver
There regularly examples in NSW:
a) Dubbo, NSW
b) Bega, NSW
c) Wagga Wagga, NSW
So give us a go, we’ll certainly do better than most companies our customers tell us and we’ll find a way to get our products to you at very cost effective rates. A lot of the time we absorb some freight cost to keep freight costs to a minimum for our loyal customers in so called remote areas.
Fast and same day Dispatch:
We understand if you order it you want it! Although it might sound obvious some companies take forever to get you your order.
We act fast and despatch over 80% of orders the same day, using our own drivers.
Next Morning Delivery In Metro Areas (Sydney/Canberra): Orders must be placed by 3.30pm
All other areas including interstate order by 11:30am and it will be dispatched the same day.
If we don’t have it in stock we will contact you and offer an alternative or let you know when it should be in, so there are no surprises.
Delivery Times
This is a hard one, sometimes we beat these times easily, but because it is not our own transport outside of Canberra and Sydney, we cant control it.
Strut or long lengths and or Bulky bagged insulation might add an extra day sometimes.
· Brisbane – 2 days
· Townsville 2-3 working days
· Newcastle – 1-2 working days
· Sydney Metro – 2 x a working day
· Canberra Metro– 2 x a working day
· Melbourne Metro – 1-2 working days
· Adelaide Metro – 2-3 working days
· TAS – 3-5 working days
· Perth – 3-5 working days
· Darwin – 3-5 working days
· Non Metro and remote locations 1-7 working days