If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns within 30 days of purchase. You can return your product for store credit, a different product, or a refund to the original payment method.

Upon receiving the returned products, we will process your refund within 2 business days.  The refund will be returned to your original payment method (e.g. your card) within 7 business days. 

Please note the following exceptions to our return and refund policy:

Discounted items are final and cannot be returned or exchanged.

Returned items must have tags still on and be returned in original product packaging.

Returned items must have no visible signs of wear or use.

To initiate a return, please complete the following steps:

Reply to your order confirmation email to request which products you would like to return.

Print the prepaid return shipping label that you will receive by email.

Send all items back to us using the label provided.

Additional Information:

It usually take 7 to 10 days to receive your refund, replacement product, or store credit.

You will need to pay the shipping fees for returning the products for change of minds. 

For lost or damaged returns, we pay for the return shipping fees and replacement shipping fees. 

If you have more questions, please contact us at cs@dfo2vip.com